Refund policy

Last Updated: October 29, 2026

We want you to be happy with your purchase from Beautyfuul. This policy explains how returns, exchanges, and refunds work.

Return Window

You may request a return within 30 days of the delivery date. To be eligible, items must be unused, in their original condition and packaging, and accompanied by proof of purchase (order number or receipt).

How to Start a Return

Email support@beautyfuul.com with your order number, the item(s) you wish to return, and the reason for the return.
Our team will review your request and reply within 1–2 business days with return instructions and the return address.
Please do not send items back before receiving instructions, as returns sent to the wrong address may not be processed.

Non-Returnable Items

For health and hygiene reasons, the following cannot be returned unless they arrived damaged, defective, or incorrect:

Personal care or beauty items that have been opened, used, or have a broken safety seal
Gift cards
Items marked as final sale

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will offer a replacement or a full refund, including original shipping charges, and we will cover the return shipping cost where a return is required.

Return Shipping Costs

For returns that are not due to our error, the customer is responsible for return shipping costs. Original shipping fees ($4.99) are non-refundable except where the return is due to our error. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items that are not tracked.

Refunds

Once your return is received and inspected, we will email you to confirm the outcome. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may need additional time to post the credit to your account.

Exchanges

To exchange an item, contact support@beautyfuul.com. Exchanges are subject to product availability. If the item is unavailable, we will offer a refund.

Order Cancellations

You may request a cancellation by emailing support@beautyfuul.com as soon as possible after ordering. Because orders are processed within 1–3 business days, we cannot guarantee cancellation once an order has been shipped. If an order has already shipped, you may return it under this policy once it arrives.

Late or Missing Refunds

If you have not received a refund after the timeframe above, first check your bank account, then contact your card issuer, then contact us at support@beautyfuul.com.

Nothing in this policy limits any rights you may have under applicable law.